Please feel free to contact our helpful, friendly staff with any of your queries.
Popular requests include:
Price / Product Lists Promotional Candy / Rock Samples Delivery Areas Details of your Local Distributor
Welcome to the FAQ Section of the Chocolate Fare web site. Please choose from one of the following section to answer your questions:
| Question: | Does Chocolate Fare make all products listed on the website? |
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| Answer: | No, only some of the products. Chocolate Fare Manufactures the Rocky Rock Candy Co, Chocolate Fare, Moniques and Promotional Candy products only. All the other brands like Lindt, Baci etc. are distributed by Chocolate Fare on behalf of those companies. |
| Question: | What areas do you sell in? |
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| Answer: | We sell our own brands (Chocolate Fare, Rocky Rock Candy Co, Moniques and Promotional Candy) in every state of Australia as well as Malaysia, Singapore and Brunei. Our Wholesale brands like Lintd, Jelly Belly, Baci, etc are sold from Northern New South Wales to Cairns, Queensland. |
| Question: | Are there any freight charges on purchases? |
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| Answer: | It depends on:
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| Question: | Can anyone buy from Chocolate Fare? |
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| Answer: | Unfortunately, no. You have to be a retailer or a business buying for promotional purposes. |
| Question: | Is there a Minimum order amount? |
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| Answer: | Yes. The minimum order amount, depends on the purchased and your area of location. Please Contact us for more information. |
| Question: | My chocolate has a white spreckled look to it. Is my chocolate damaged? |
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| Answer: | The white spreckled look is called blooming. We have attached an Information sheet on the 2 different types of Bloomed Chocolate for you to download. |
| Question: | Can we do a tour through your factory? |
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| Answer: | Unfortunately, no. Due to insurance issues, we no longer do factory tours. We do have a factory shop open Monday - Friday. |